Terms & Conditions
Effective Date: 13 August, 2026
Last Updated: 17 August, 2026
Welcome to frankcleggleatherworks.com (the "Site"), operated by Frank Clegg Leatherworks ("FCL", "we", "us", or "our"). These Terms and Conditions (the "Terms") govern your access to and use of the Site and your purchase of products through it. By accessing, browsing, or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
1. Eligibility and Accounts
You must be at least 18 years old to make a purchase on the Site, or use the Site under the supervision of a parent or guardian. Anyone using the Site on behalf of a company or organization represents that they have authority to bind that entity to these Terms.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use of your account. We may refuse, suspend, or terminate accounts at our discretion, including for conduct that violates these Terms, applicable law, or is harmful to our interests.
2. License and Acceptable Use
We grant you a limited, revocable, non-transferable, non-exclusive license to access and use the Site for personal shopping purposes. You may not use the Site for any commercial purpose on behalf of a third party without our prior written consent.
You agree not to:
- Reproduce, distribute, sell, modify, reverse-engineer, or create derivative works from the Site or its content without our written permission
- Interfere with the security or operation of the Site, or any servers or networks connected to it
- Upload or transmit viruses, malware, or other harmful code
- Use another person's account without authorization, impersonate any person or entity, or create a false identity
- Attempt to gain unauthorized access to any portion of the Site
- Use automated means (bots, scrapers) to access the Site without our written permission, except for standard search engine indexing
- Transmit spam or unsolicited mass communications through the Site
- Post any content that is unlawful, infringing, defamatory, obscene, or otherwise objectionable
Any breach of these Terms results in immediate revocation of the license granted above.
3. Orders, Pricing, and Payment
All orders are subject to acceptance by FCL. We may refuse or cancel any order at our discretion, including where we suspect fraud or where a product was listed with an incorrect price or description. If your payment has already been processed for an order we cancel, we will issue a refund to your original payment method.
Prices are displayed in US Dollars and do not include applicable taxes, duties, or shipping charges unless stated otherwise. Payment is due at the time you place your order and may be made using the payment methods offered at checkout, including credit card, PayPal, and Affirm financing. Financing through Affirm is subject to Affirm's own terms and eligibility requirements. Affirm financing is available to customers in the United States only and cannot be used for orders shipped outside the US.
If we are unable to charge your payment method for the full amount owed, or if a charge is reversed, we may cancel your order and pursue any remedies available to us.
4. Products, Shipping, and Risk of Loss
Our products are handmade, and slight variations in leather grain, color, and finish are natural characteristics of genuine leather, not defects. Product images are for illustration and actual products may vary slightly.
Many products are made to order. Estimated production times are listed on our Production Time page and are estimates, not guarantees.
Orders are shipped using third party carriers to the address you provide at checkout. Risk of loss and title pass to you upon our delivery of the items to the carrier. We are not responsible for delays or errors caused by carriers or by incorrect shipping information you provide.
For returns and exchanges, see our Shipping & Returns policy, which is incorporated into these Terms.
Products sold on the Site are not intended for resale, and product warranties do not transfer upon resale.
5. International Orders
If you order from outside the United States, you are the importer of record and responsible for complying with your local laws and for any customs duties, import taxes, or fees imposed by your country. References to products on the Site do not imply those products are available or lawful in your jurisdiction.
6. Reviews, Comments, and Submissions
If you submit reviews, comments, photos, suggestions, or other content to the Site ("Submissions"), you grant FCL a royalty-free, worldwide, perpetual, irrevocable, transferable license to use, reproduce, modify, adapt, publish, display, and distribute those Submissions in any media, including in our marketing, together with the name you submit with them. You retain ownership of your Submissions.
You represent that you own or control the rights to your Submissions and that they do not infringe the rights of any third party. You will not use a false email address or impersonate anyone in connection with a Submission. We may remove or decline to publish any Submission at our discretion.
7. Intellectual Property
All content on the Site, including text, graphics, logos, images, product designs, photographs, and software, is the property of FCL or its licensors and is protected by US and international copyright, trademark, and other intellectual property laws. FRANK CLEGG, FRANK CLEGG LEATHERWORKS, and associated logos are trademarks of FCL. You may not use our trademarks without our prior written consent.
If you believe your copyrighted work has been infringed on the Site, send a notice with the details required under the Digital Millennium Copyright Act to [email protected].
8. Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED IN WRITING BY FCL, THE SITE AND ALL PRODUCTS AND SERVICES OFFERED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. THE SITE MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL ERRORS.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FCL WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the limitation of liability for certain damages, so some of the above limitations may not apply to you.
10. Indemnification
You agree to indemnify and hold harmless FCL and its owners, employees, agents, and representatives from any claims, damages, costs, and expenses, including reasonable attorneys' fees, arising from your breach of these Terms or your improper use of the Site.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.
Any dispute arising out of or relating to your use of the Site or your purchase of products will be resolved by confidential binding arbitration in Boston, Massachusetts, conducted under the Commercial Arbitration Rules of the American Arbitration Association, except that either party may seek injunctive relief in the state or federal courts of Massachusetts for intellectual property violations. You consent to the jurisdiction of the state and federal courts located in Massachusetts and waive any objection based on lack of personal jurisdiction or inconvenient forum.
To the fullest extent permitted by law, disputes will be arbitrated on an individual basis only, and not as part of any class or representative proceeding. Any claim must be filed within one (1) year after it arose or it is permanently barred.
12. Termination
We may suspend or terminate your access to the Site at any time, without notice, for conduct that we believe violates these Terms or applicable law. Upon termination, your right to use the Site ceases immediately. Termination does not affect rights and obligations that arose before the termination date, including payment obligations.
13. General
We may revise these Terms at any time by posting the updated version on this page with a new "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
If any provision of these Terms is held invalid or unenforceable, that provision will be severed and the remaining provisions will remain in full force. Our failure to enforce any provision is not a waiver of our right to enforce it later. These Terms, together with the policies incorporated by reference, are the entire agreement between you and FCL regarding the Site.
14. Contact Us
Frank Clegg Leatherworks
657 Quarry Street, 5th Floor
Fall River, MA 02723
Tel: (508) 672-4574
Email: [email protected]
